No aspect of your profile will be viewable by anyone who has not set up an approved profile with Rumi.
Only profiles that have undergone our safety checks will be approved.
Until you have both “waved” at each other’s profiles, Rumi members will only have access to a limited profile.
A limited profile will not show contact information.
You choose the communication method that is best for you.
The Rumi team will provide resources to help coach you through the process of having difficult conversations as needed.
The Rumi team can provide guidance throughout the process and can facilitate your initial meetings to help prioritize comfort and safety.
All caregivers undergo an onboarding process that includes, but is not limited to, medication administration, CPR, de-escalation, Person-Centered Thinking, and Service Recipient Rights.
You will be able to contact the Rumi team 24 hours a day in the event of an emergency.
The Rumi team provides quality assurances through scheduled and random check-ins and surveys.
The Minnesota Adult Abuse Reporting Center (MAARC) provides a toll-free number, 1-844-880-1574, the general public can call to report suspected maltreatment of vulnerable adults.
Mandated reporters—including law enforcement, educators, doctors, nurses, social workers and other licensed professionals—can use a web-based reporting system.
Reports will be promptly submitted to the appropriate investigative agencies.
If you are reporting an emergency that requires immediate assistance from the police/sheriff, fire department or an ambulance, call 911 first, and then call MAARC.
There is zero tolerance for inappropriate communication or behavior on the Rumi website.
Please immediately report any concerning behavior to the Rumi team.
If at any time, you feel that communication from another party is inappropriate or concerning, contact the Rumi team.
If you ever feel uncomfortable during the matching process, contact the Rumi team. To contact Rumi, click here.
